2012 GMC Sierra 3500HD

    2012 GMC Sierra 3500HD Expert Review:Autoblog

    The following review is for a 2011 Model Year. There may be minor changes to current model you are looking at.

    Looks The Same Yet Is Anything But

    2011 GMC Sierra 3500HD SLE

    2011 GMC Sierra 3500HD SLE – Click above for high-res image gallery

    2010 has been a banner year for heavy-duty pickup truck fans, with revamped entries from all three U.S. automakers making their debut this year. Of those, the HD pickups from both Chevrolet and GMC received the most subtle exterior updates, but virtually everything under their skins is new, including a heavily revamped version of the company's 6.6-liter Duramax diesel V8.

    When it comes to full-size pickup trucks, the old Burger King tag-line of "Have It Your Way" still rings true. Regardless of where your brand loyalty lies, these types of trucks are available with either gas or diesel engines; as regular, extended or crew-cab and with regular or long beds. All you have to do is figure out what you need the truck for and then check the appropriate boxes on the dealer's order sheet. Somewhere in the middle of this cacophony of choice lies the 2011 GMC Sierra 3500HD.

    Continue reading...

    Photos copyright ©2010 Sam Abuelsamid / AOL

    For 2011, the only notable visual changes to the heavy-duty Sierra are a slightly re-shaped front bumper with a larger air intake slot and a new grille. The grille on non-Denali Sierras like our tester receives a black, three-bar treatment with similar perforations to the chromed, four-bar version found on the premium truck. The rest of the sheetmetal is carried over from the GMT900HD styling that's been around since its debut in 2008, which is not necessarily a bad thing.

    The overall appearance of the Sierra is more subdued and mature than the big rig look of the Dodge Ram HD or the Tonka motif of the Ford Super Duty. This is, after all, the "Professional Grade" choice. While we like the in-your-face designs of the Ram and Ford, customers choose heavy-duty trucks because of their capability; aesthetic decisions tend to be secondary. Thankfully, every heavy-duty truck on the market offers tremendous capability, including the HD Sierra, which we got to evaluate first-hand during the official launch event a few months ago, including payload hauling and towing.

    2011 GMC Sierra 3500HD SLE side view2011 GMC Sierra 3500HD SLE front 3/4 view2011 GMC Sierra 3500HD SLE rear 3/4 view

    There are two main types of customers for full-size trucks: commercial operators who buy them to haul tools and equipment, and personal use customers who are usually interested in towing. For the latter crowd, GM offers an interior with two front seats and a large center console to go with a more upscale looking (if not feeling) dashboard. In contrast, our mid-level SLE crew-cab example had what GMC calls its work truck interior, which features a simpler and decidedly cheaper design made entirely of hard but not shiny plastics with plenty of seams and large gaps.

    The underside of the work truck dash goes straight across, freeing up plenty of room for a third pair legs in the middle position. In order to accommodate the central passenger, the Sierra HD uses a 40/20/40 split-bench seat up front. Our tester's seats were covered in durable-looking beige fabric, and we actually found the front outboard seats to be more comfortable and supportive than the seats in the Ford F-450 we recently reviewed. The second row bench seat also offers plenty of leg, head and shoulder room for three adult passengers. Despite the low-rent dash and seating configuration, the model we reviewed was actually better equipped than most trucks that are sold to fleet operators, which often have manual crank windows and door locks.

    Our Sierra HD tester also included automatic dual zone climate control, four-wheel drive, power adjustable pedals, redundant steering wheel controls and a USB port to plug in an iPod or phone. While there was no on-board map-based navigation system, every new GM vehicle has a GPS receiver and cellular radio as part of the standard OnStar system. Subscribers can press the button on the rear-view mirror to call an OnStar operator and have turn-by-turn directions for a destination downloaded to the vehicle and then displayed in the instrument cluster. That rear-view mirror also contains an embedded LCD to display the output from the rear-mounted camera, something that should be standard on any vehicle this large.

    2011 GMC Sierra 3500HD SLE steering wheel2011 GMC Sierra 3500HD SLE stereo and HVAC controls2011 GMC Sierra 3500HD SLE front seats2011 GMC Sierra 3500HD SLE rear view mirror

    Our one-ton Sierra 3500HD came equipped with GM's highly respected 6.6-liter Duramax diesel V8, which recently celebrated its 10th anniversary of production. The 2011 edition of the Duramax diesel has undergone its most extensive update since it debuted, and like other contemporary oil-burners, it's now vastly more refined. In order to meet the latest federal emissions requirements, the Duramax now uses a high-pressure common rail injection system, particulate filter and urea-injection system. Thanks to its ability to execute multiple fuel delivery pulses per cycle, the new injection system eliminates most of the clatter people have come to associate with diesel engines, leaving just an aggressive V8 exhaust roar emanating from the huge tailpipe when you step on the go-pedal. Power numbers are pegged at 397 horsepower at 3,000 rpm and 765 pound-feet of torque at 1,600 rpm. That's a 32 hp and 105 lb-ft improvement over last year's model – enough to initially best the Super Duty's Power Stroke diesel, though Ford has since rolled out a software reflash that ups its diesel to a nice round 400 hp and 800 lb-ft of torque. Buyers probably won't notice the difference in power between the two engines and are likely better served judging each on its demeanor in real world driving situations.

    We didn't get a chance to tow anything during our week with the Sierra, but like all of the big trucks it has a tow-haul mode to manage vehicle speed when descending a grade. Diesel-powered GM trucks incorporate a unique smart exhaust gas braking system when the cruise control is engaged to adjust the variable vanes in the turbocharger, thus managing the exhaust back pressure so that vehicle speed is maintained without having to use the brakes at all. If you are planning to do some heavy lifting, the diesel Sierra 3500HD with a single-wheel rear axle has a payload capacity that maxes out at 4,165 pounds, and towing with a ball hitch tops out at 13,000 lbs.

    2011 GMC Sierra 3500HD SLE engine

    The Sierra 3500HD, as well as its Silverado counterpart, is available in two bed lengths: a 97.8-inch box that's only offered with a dual rear-wheel axle and a standard 78.8-inch box with a single-wheel rear axle like our tester. Compared to the duallie F-450 we recently tested, the single-wheel Sierra is much easier to drive around town, leaving some space within the lane on either side of the truck and dramatically reducing the risk of running over curbs while turning (Ford also offers a single-wheel rear axle F-350). Despite weighing 6,573-pound, our Sierra HD can also accelerate to 60 miles per hour in under eight seconds. One feature unique to Ford trucks that GM should incorporate is a tailgate step. These are big machines and having a step that slides out of the the tailgate makes climbing into the bed a less back-breaking affair.

    When we first drove the Sierra a few months ago in Maryland, we were impressed with its ride quality on the state's relatively smooth roads. However, the real torture test for any vehicle comes when it hits southeast Michigan, and the Sierra HD lived up to our earlier impressions. The ride certainly isn't Buick smooth when driving around unloaded, but it's far better than we expect of a truck with a two-ton payload capacity. During one particular hard launch with no load in the bed, the Sierra HD's new asymmetrical rear leaf spring suspension ensured there was no axle tramp, even when accelerating out of a bumpy corner. However, the biggest dynamic advantage over similar Ford models is the Sierra's steering. Where the Dearborn truck feels both over-boosted and slow with its five turns from lock to lock, the GMC tiller has a bit of heft even if there isn't much feedback, and turning lock to lock takes only 3.5 turns.

    2011 GMC Sierra 3500HD SLE rear 3/4 view

    The EPA doesn't publish fuel economy estimates for vehicles with a gross weight rating over 8,500 pounds, but we managed to achieve impressive results with the Sierra HD: 13 miles per gallon during our week of mostly city driving, while our 120-mile drive across the highways of Maryland in June with 3,000 pounds of ballast returned nearly 20 mpg. The single-wheel, crew-cab, four-wheel-drive Sierra 3500HD SLE starts at $40,485 and the options list on our test truck brought the total tab to $53,495 delivered.

    Despite its newfound refinement, the 2011 GMC Sierra 3500HD still isn't a truck we recommend as an everyday personal-use vehicle unless you live on a ranch. It's just too big and clumsy to maneuver for that, like the proverbial bull in a suburban china shop. That said, the single-wheel axle Sierra 3500HD is a much more manageable beast to maneuver than any duallie HD pickup. And for those who need a heavy-duty ride, it's just one of the many excellent flavors that's new this year.

    Photos copyright ©2010 Sam Abuelsamid / AOL

    The following review is for a 2011 Model Year. There may be minor changes to current model you are looking at.

    All-new, with new diesel, new Denali models.


    The GMC Sierra HD line of heavy duty trucks has been reengineered from the ground up for 2011, with a new frame, new front and rear suspensions, bigger brakes, and a new, more powerful Duramax 6.6-liter turbo diesel. 

    At the same time, a luxurious new Denali model brings premium features and styling to the heavy-duty line. The Sierra Denali HD is a 2500HD Crew Cab with a choice of Vortec 6.0-liter V8 or the Duramax diesel with the latest Allison six-speed automatic. 

    GMC Sierra heavy-duty pickups are well-suited for real-world use and abuse. They can haul tons of brick and cement and tow the concrete pump, then turn around to be used for a night on the town or grocery shopping while the fifth-wheel's left in camp or the horses are in the corral. If your hauling happens once or twice a year or you tow a bass boat or ski boat, then the 1500-series may be better suited. If your load is heavy, however, or you do a lot of towing, then the Sierra HD is the ticket. 

    Denali pickups are more luxurious than their namesake environment, with more standard equipment than any Sierra HD, bespoke cabin trim and wheels, and options that include a moonroof, navigation, heated steering wheel, heated and cooled front seats, and on some versions, polished forged alloy 20-inch wheels. This is GMC's answer to Ford's Super Duty King Ranch, Ram's Lariat, and anyone who thinks a pickup should be as relaxing and comfortable as a good lounge. Towing capacity is slightly less than others because of luxury equipment. 

    The GMC Sierra HD is built on the same chassis as the Chevrolet Silverado HD and shares all the sheetmetal, including the hood, with it. Different hood trim, lights, grille, wheels and ruby red badges distinguish GMC from Chevrolet. GMC buyers are generally younger, more affluent, better educated and choose crew cabs and diesels more than Silverado buyers, which is why the Denali is a GMC. 

    As with all heavy-duty pickup lines, the Sierra HD offers plenty of configurations with three cab styles, two bed sizes, single or dual-rear wheels and 2WD or 4WD. A 6.0-liter gasoline V8 is standard, rated at 360 horsepower in 2500 models and 322 hp in everything else. It isn't quite as powerful as the competitions' gas engines. However, the 6.6-liter turbodiesel with 765 pound-feet of torque (more than twice the gas engine's) out-rates the 6.7-liter engines on the Ford Super Duty and Ram trucks. GM and Ford use only six-speed automatics in their trucks. Ram uses a five-speed automatic in gas engines and six-speed manual and automatics with their diesel. Sierra HD offers two distinct interior concepts, one bred for work, function and simplicity the other emphasizes luxury and features over outright seating space. Almost anything you can get in a GMC sport-utility is available here, including OnStar, a subwoofer-equipped sound system, rear-seat entertainment, driver memory system, heated leather seats and a moonroof. For the entry price of around $28,000 you get a functional pickup with real load-carrying ability; for big towing in a properly equipped diesel expect to pay $40,000 or more. 

    The trick in buying the right GMC Sierra HD is to give fair consideration and choose wisely. Compute the permutations among three cabs, two weight classes, two beds, two engine/transmission combinations, two drive systems and four trim levels, and then sort out options that cover everything from a diesel radiator cover to rear park assist, and you can see why prices run from that base $28,000 to well past double it. 


    The 2011 GMC Sierra HD offers three cabs, two beds, five wheelbases and four trim levels. The Vortec 6.0-liter V8 and six-speed automatic comes standard, the Duramax diesel with a stronger Allison six-speed automatic is available ($8,395). 

    From the least expensive version, plan on adding $2,000-$3,000 to step up from regular cab to Extended cab, or from there to Crew Cab. Figure $200 more for a long bed version. Add about $3,000 for four-wheel drive. 

    Sierra WT models are work trucks with gray vinyl upholstery, rubberized floor covering, black door handles and mirrors, steel wheels and floor-shift for 4WD. They come with air conditioning, AM/FM stereo, driver information center, 40/20/40 manual-recline front seats, rear bench seat, tilt wheel, chrome grille and bumpers, tow hooks, intermittent wipers, and dual dash power outlets. The WT Crew Cab has a 60/40-split rear bench seat. Options on WT include cruise control ($250), stereo upgrades, OnStar 9.0 ($295), 18-inch wheels, camper mirrors, locking differential ($325), trailering equipment, power windows, mirrors and locks, integrated trailer brake controller ($200), deep-tint glass and bucket seats. 

    Sierra SLE versions improve with cloth upholstery, carpeting (though the WT floor is available), 40/20/40 front seat with locking console storage, split-fold rear seat, AM/FM/XM/CD/MP3 RDS stereo, OnStar with six months' service, cruise control, aluminum wheels, power heated mirrors/windows/door locks, visor vanity mirror/lights, side moldings and electric-shift for 4WD. SLE options include dual-zone climate control, navigation and backup camera, backup camera in mirror ($450), power passenger seat for the 3500 Crew Cab, steering wheel controls, power sliding rear window ($250), power heated camper mirrors ($243), 20-inch wheels for the 2500, locking differential, Z71 off-road package with shocks, bump stops, 36-mm front antiroll bar, and skid plates. 

    Sierra SLT upgrades with leather, 10-way power heated front seats and two-person driver memory, dual-zone climate control, Bose DVD audio system, Bluetooth, console, auto-dimming mirrors (3), steering wheel controls, fog lamps, paint-matched trim, power folding mirrors w/signals, 18-inch polished forged aluminum wheels, locking differential, trailer equipment and integrated trailer brake controller. SLT-level upgrades include navigation and rearview camera, rear-seat entertainment, moonroof ($995), power sliding rear window, power heated camper mirrors, and 20-inch wheels on 2500. 

    Denali models come in 2500 or 3500, single or dual rear-wheel configurations, 2WD or 4WD, short bed or long bed. Denali is Crew Cab only. Denali gets a unique four-bar grille, body-color bumpers, chrome door handles, chrome accents, polished forged aluminum wheels, and EZ-Lift locking tailgate. Inside, Denali adds unique brushed aluminum trim, power-adjustable pedals, a Bose premium surround audio system with 6CD/USB, Bluetooth, and 12-way power seats. Options include a heated steering wheel, heated and cooled front seats, moonroof, and rear-seat entertainment. Denali comes only in black, gray, or white. 

    Optional on most trim levels are roof marker lamps ($55), skid plates ($150), snow-plow prep for 4WD, fast-idle switch ($200), camper/fifth-wheel wiring ($35), myriad dealer options and for diesels, dual 125-amp alternators ($270) and radiator covers ($55) for cold states. 

    Safety equipment includes frontal airbags, front seat belt pretensioners, and StabiliTrak on single-rear wheel models. Optional equipment includes front-side airbags and front side-curtain airbags (2500), OnStar, backup cameras and integrated trailer brake controller. 


    The Sierra HD shares its mechanical bits with the Chevrolet Silverado HD, but they are not visually identical. Different grilles, lights, trim, wheels and badges distinguish the two. Denali models use unique elements of those distinctive parts to further separate themselves from lesser Sierra HDs. 

    The wallpaper sized, ruby red GMC logo makes its origin plainly obvious and the bumper that blends into the fenders lacks the big bumper-to-grille opening characteristic of vehicles with separate bodies and frames. The increased frame stiffness allows smaller gaps between panels, one reason the Sierra HD is quieter than Super Duty cabs. 

    Extended cab models have rear doors that open to the rear after the front doors have been opened, with windows that roll down to minimize rear seat claustrophobia. Ford's Super Cab uses the same system, while Ram HD's mid-size cab has four conventionally opening doors. 

    The box sides are deep. The tailgate has an optional lock and assist for closing it with less effort. The cargo management option fits rails to three sides of the bed, which can be used for tie-down points and to carry a variety of tool or utility boxes. The dual-element mirrors, some of which are heated and power-fold for drive-through lanes, aid rearward vision when towing. 

    Most heavy duty pickups have external dimensions close to each other and the Sierra is similar; more than six-and-a-half feet wide outside and room for a 4x8-foot sheet of building material to ride flat in the long bed. 4WD Sierra models are slightly lower than competing pickups, and that inch or two could make the difference in commercial garages or with critical fifth-wheel trailer/bed side clearances. 


    The high-line Sierra SLT cabin feels just like the interior of a large luxury car, with a low-profile dash sporting lots of woodgrain trim, a compact instrument cluster with good gauges, three months of XM radio to get you hooked, and a center stack that rolls off the dash and right into a full-length center console. 

    The Sierra HD SLT and Denali cabins are more car-like than truck-like: sleek, distinctly split between driver and passenger environments, and good fit and finish. Other Sierra models use a more conventional pure pickup layout, with a higher dash section that goes across the middle and leaves the center open for middle riders, manual-shift transfer case, or communications and safety equipment. 

    Though not as stylish, the standard pure pickup dash is the more functional of the two and equally well assembled and equally up to date. It offers more options in small storage, a second glove box (with an awkward latch), locking storage area with power point beneath the center seat section, more places to add accessory switches, radio and ventilation controls are up higher near line of sight, and the materials produce less glare in low-lying sun and night construction areas. Adjustable pedals and a tilt wheel are available, though the wheel does not telescope. 

    The Regular Cab Sierra has room for an XL-sized gent and space behind his seat for coat and boots. Extended Cabs have a seat cushion that folds up for more storage and LATCH anchors for infant seats. Crew Cabs are the obvious choice for anyone hauling more than youngsters on a regular basis, just be sure the middle rider knows there is no headrest. 

    Operating controls are clearly labeled and logically placed, and the shifter offers the typical D and 1 positions, with an M position and thumb tab for individually selecting any intermediate gear. 

    If there's a drawback to the Sierra cabin it is the quantity of similarly shaped and labeled small buttons that butterfingers may have some issues with. Door switches won't let your dog power the window up, but he may still lock you out; fortunately, OnStar (and the turn-by-turn navigation it offers) is standard and includes a few months free service. As with a Mercedes, turning on the navigation system also switches on the radio, and you'll have to turn it all the way down if you don't want to hear it. 

    The fact that the Sierra interior, especially on SLT models, is the most like a car will certainly find favor with those who need a pickup rather than just want one. Denali models may steal a few King Ranch sales from Ford, although given pickup brand loyalty any such buyer is likely new to pickups. 

    Driving Impression

    For 2011 GMC Sierra set the bar higher and raised cargo and tow ratings to levels well beyond any previous GM pickup, and slightly eclipsing the maximum ratings for the 2011 Ford Super Duty F-350 (the F-450 pickup maintains top towing/GCWR rank). Heavy-duty pickups are a battleground of numbers with rankings reshuffled on a regular basis, but a properly specified Sierra HD diesel will pull all but the largest fifth-wheel trailers, and potentially require you to have a special driver's license or endorsement to do so legally. 

    Truck people talk frames and parts because they're the foundation. On the Sierra HD the foundation includes things like forged steel upper and cast iron lower front suspension arms like pieces used on older Land Rovers and the Mercedes Gelaendewagens rather than the aluminum and stamped steel of lightweight pickups. Everything was upgraded for 2011, right down to the bolts that hold the wheels on. 

    Adding bigger parts is easy. What makes the GMC HD noteworthy is that the increase in capability comes with no significant sacrifice in ride quality, cab comfort, handling or control. GMC claims diesel highway fuel economy is up 11 percent, quoting range on the 36-gallon fuel tank that suggests about 18.5 mpg; but honestly the only time you should be highway cruising in an empty HD is after you've delivered the cargo or trailer somewhere. No mention of city mileage, probably because the truck is 300-400 pounds heavier than its predecessor. We observed 10 mpg in the largest HD diesel pulling a four-ton trailer. 

    That gasoline engine is the purchase-cost choice and best used when routine heavy towing or high mileage aren't on the agenda. Opting for the $100 higher-numerical 4.10:1 axle ratio is worth every penny and raises the tow rating considerably. We saw a bit more than 12 mpg on a highway leg in an unloaded 2500-series gas engine. 

    All other buyers should strongly consider the diesel with twice the torque output and notably better mileage and work ratings. It is quieter but the last GM HD was already relatively quiet, and like Ford but unlike Ram, it uses DEF for the emissions system. This is filled underhood and may need to be done only at service intervals but is available at fuel depots and parts stores if you drive hard. Running out will not stop the truck, but if you ignore warning messages it eventually will not restart. 

    Pickups of yore tended to buck like broncos on uneven surfaces like turnpike expansion joints, with the bed trying to bounce one direction and the cab the other. Often a function of wheelbase, this can't be completely eliminated in a long vehicle like a Sierra HD, but it does an admirable job of mitigating the motion. Longer cabs get special body mounts to aid in that regard, though we found the regular cab gave a good accounting of itself; with the diesel's 700-mile-empty claimed range, it's entirely possible a base manual seat would wear you out before any ride issues did. 

    There's heft to the feel of a Sierra, from the way it takes big bumps to the steering and throttle inputs but this should not be construed as effort on the driver's part. Its handling characteristics are benign and amount to basic plowing if you push too hard. All-terrain tires give better grip on dirt roads, at the expense of steering precision and noise on tarmac. Optional 20-inch wheels look good but we'll stick to standard 17s and 18s for numerous reasons, including ride and replacement cost. 

    Like all big 2WD pickups the Sierra uses all-vented disc brakes with ABS, and independent front suspension. Of the full-size pickups, only the GM heavy-duty pickups use the same design on 4WD models as on 2WD versions. This means the 4WD HD models from GM have a lower nose and more responsive steering than their Ram and Super Duty counterparts. Again, like any big pickup, the tail is prone to kick over impacts with an empty bed; the Sierra is similar to others although it may feel it has more kick because the front is softer. Apart from turning circle and size, it takes no more effort to drive this than to drive any other GMC. 

    The optional integrated trailer brake controller will apply your trailer brakes smoother than any aftermarket controller and works in concert with the Sierra's braking system. 

    The diesel engine has an exhaust brake function in the turbocharger, and the Allison transmission uses grade control logic to help maintain chosen speeds, even using cruise control on up- and down-grades. 

    The 2.5-inch receiver hitch allows conventional trailer ratings up to 17,000 pounds, and the maximum for fifth-wheels is almost 22,000 pounds, both segment leading. The strongest Sierra HD will haul more than 29,000 pounds gross combined: the truck, fuel, passengers, cargo, and loaded trailer. That means, and this applies to all domestic pickups, that a Sierra rated for a trailer of 21,000 pounds and a load of 5,800 pounds can't do both simultaneously. 


    If you want the capability of a big pickup with the least sensation of driving a big pickup, the Sierra HD deserves consideration. In a world run amuck for ever-larger trailers and powerplants, it's a sensible alternative for anyone who needs to haul heavy material but doesn't want a Class IV or V truck to do it. 

    G.R. Whale filed this report to NewCarTestDrive.com from Flintstone, Maryland. 

    Model Lineup

    GMC Sierra HD Regular Cab 2500 2WD WT ($27,965), Extended Cab 2500 2WD SLE long bed ($33,870), Crew Cab 3500 4WD DRW WT ($36,920), Extended Cab 3500 2WD SLT ($36,625), Crew Cab 3500 4WD SLT ($45,455), 2500 Denali 4WD ($45,865). 

    Assembled In

    Fort Wayne, Indiana; Flint, Michigan. 

    Options As Tested

    navigation ($2,250); rearview camera ($450); heated/cooled front seats ($650); power slide rear window ($250); heated steering wheel ($150); 20-inch forged polished aluminum wheels ($850); head curtain/front side airbags ($395). 

    Model Tested

    GMC Sierra 2500 HD Crew Cab Denali 4WD ($45,865). 

    *The data and content on this web site is subject to change without notice. Neither AOL nor any of its data or content providers shall be liable for errors in the content, or for any actions taken in reliance thereon.

    Powered by

    More on the Sierra 3500HD

    Whether you're a buyer or owner of the 2012 GMC Sierra 3500HD we've got you covered.


    Powered by
    Get a free CARFAX record check for a used car

    Great Auto Loan Rates

    Low Rates on New and Used Autos

    Powered By Apply In One Easy Step »
    Read 2012 GMC Sierra 3500HD SLE 4x4 Crew Cab 167.7 in. WB SRW reviews from auto industry experts to gain insight on the GMC Sierra 3500HD's drivability, comfort, power and performance.
    Best Deal:
    Our Price:
    Go Back to Best Deals »