Main > Dealerships >   Florida >  Lutz >   Ferman Buick GMC - Tampa
  • Address:
  • 24252 State Road 54
  • LutzFL 33559
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Listings in Seattle, WA
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After lying to me on the phone (Saturday morning) to make us drive over an hour to buy a car they did not have, (supposedly sold Friday night). We (thanks to my wife being kind) stayed and listened to how they would "make it up to us" for over 3 hours. During the entire 3 hour period not a SINGLE manager had the decency to apologize for the lie we were told. Later the following week we received the following via e-mail: "I spoke with Travis this morning and he made some calls on your trade and could not come up with as much as we are putting in it. Travis said he would go down to $31,900 out the door to finance, your (car) will never bring the money we are putting in it and you are getting the sales tax credit. Would you please email me back or call maybe on your lunch hour, Travis needs this deal done by today or tomorrow at the latest. The only other thing is to go with a less car. Travis is on a bonus thru tomorrow for unit count and that is the only reason he is doing this deal at that price. Please email or call me today as early as possible. Sincerely..." I assume Travis is a manager but would not know having never met him or any other manager. I am not sure about anyone else out there, but I will not return there if they gave me the car.

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