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  • Address:
  • 4425 Center Point Rd NE
  • Cedar Rapids, IA 52402
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Never shop at Randy Kuehl Honda.
damagedaccord - 10/22/2012 Report This Comment

We had the worst possible experience at Randy Kuehl Honda. We looked for a "newer used car" for my wife and this place was local and, for some reason, we trusted them. The salesman, that we worked with, for a year or so, knew that we were looking for a "clean" car without previous damage. This low mileage car was sold (almost at new price) with a sob-story trade-in sales pitch. We asked multiple times if the vehicle was clean and didn't have previous damage. We were assured, with a clear Carfax report, and with so few miles that this was a "Sunday driver". It turned out that the whole passenger side had damaged.We looked in the owner's manual and found the previous owners name, called them and they confirmed that the right side was "taken out" on the garage stonework. I then asked them if this information was given to Kuehl at the time of the trade, they said "Absolutely". Nate Kuehl denied the damage and knowing about it. When we told him that we talked with the previous owners he leaned back in his chair and said "Oh boy." He was then quick to say that he didn't do anything illegal. The only deal that he was willing to offer would be, give us $3000 less than we paid for the car (9 miles earlier on the odometer) in trade for a new car. We then asked him what he'd sell us a comparable new car for. The price he quoted us on a new car was $1000 more than they had it listed on their website. He then stated that he wasn’t even sure if he wanted to sell us a new car because he was afraid that we wouldn't be happy with the quality of factory paint. Insinuating that we were so picky that we wouldn’t even be happy with the quality of a new car. This dealership is based on shady, morally bankrupt principles that will do anything to make a sale, right or wrong. They may not be acting illegally,but they're not even close to ethical! We will never be doing any business at this dealership and warn others to do the same.

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