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  • Address:
  • 1355 S Carbon Ave
  • Price, UT 84501
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Stay away!
dylantaylor08 - 06/30/2011 Report This Comment

I just recently purchased a used, low-miles 2010 Infiniti from Tony Basso. About 2 weeks after buying the car it developed a strange knocking sound when I would slow down. I live in Salt Lake so I took the car to the local Infiniti dealer. They informed me that the car had been in a major accident and that the front motor mount was broken, along with a bent rear suspension link and sway bar link. None of this was disclosed to me at the time of purchase. This repair cost me $1200. I called Tony Basso and informed them of my problem and was told that they do perform inspections on the vehicle but this one "slipped through the cracks". The sales manager stated clearly that they would not reimbursement for this expense but he could offer me a free oil change and dinner at a restaurant, both of which I would have to travel back to Price for. I told him that was not convenient for me and he was unwilling to do anything else. I have realized that one of two things happened at Tony Basso, either I was lied to about an inspection being performed, or whomever they used to perform this inspection is completely incompetent. The Infiniti dealer determined in 30 seconds that my car had been in an accident and under an hour to find all the problems listed. I would encourage anyone looking to buy a car to stay FAR away from this dealership! Don't even get me started on how they sent in the payoff on my trade in to the wrong address, absolutely horrible place - don't ever buy a car from them.

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