Negotiating Auto Financing: Auto Dealer Secrets Revealed

by Michael Royce | www.beatthecarsalesman.com

Posted: Mar, 25 2009

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Congratulations. You've successfully negotiated the purchase price of your new or used car or truck. You've made a great deal.

Next you're ushered into the dealership's "Business Office" - also known as the "F&I Office" for "Finance and Insurance". You're introduced to the Business Manager, a pleasant well-groomed woman (or man) who congratulates you on your purchase. She reassures you that you made a wise decision and that the tough part is over so now you can relax. You sit and breathe a welcome sigh of relief.

As you go through the formalities of signing the various forms and agreements, she casually explains to you your financing terms, your interest rate and other details. Along the way, she offers you several "extras" that will add "mere pennies a day" to your monthly payments. Among these items might be an Extended Service Warranty, Paint and Fabric Protection, Rustproofing, Undercoating, Alarm System, Window Tinting, and maybe even Life, Health, or Disability Insurance.

You're relaxed. The negotiating is over. And these "extras" sound really worthwhile. Besides, you like this Business Manager. She's so darn nice and sincere. So you agree to the interest rate and financing terms. You purchase the Extended Service Warranty. You even purchase the Paint and Fabric Protection.

BAM! You just put a small fortune in her purse. Why? Because the biggest secret that the dealership doesn't want you to know is this:

The "Business Manager" is, in reality, a salesperson working on commission.

Most of what the Business Manager offers you is negotiable.

Of course, you probably didn't know that. Most car-buyers don't. And certainly no one at the dealership is going to tell you.

The plain fact is: Car dealerships often make more profit from the financing of the vehicle and the sale of "extras" sold in the Business Office than from the actual sale of the vehicle itself.

So what to do? No worries, my friend. Here are some tips for dealing effectively with the car dealership's "Business Manager":

1. Don't let your guard down. Just because the Business Manager may seem friendlier and nicer than the car salesman, it doesn't mean the deal is over once you enter the Business Office. It isn't. The deal doesn't conclude until you drive the vehicle off the dealership's lot. So despite how friendly the Business Manager may seem, remember that she's there to make as much money as possible for herself and the dealership.

2. Arrange your financing before you go to the dealership. Since the Business Manager works on commission, she may try to trap you in a higher-than-necessary interest rate so she can maximize her commission. Avoid the dealership games by arranging your financing before you set foot in the dealership to buy. Apply for an auto loan at your bank or credit union. You can also apply for an auto loan online. Then compare all of the loan offers you've received and choose the best one. Once at the dealership, compare your best offer with the dealership's offer and decide which is the best deal for you.

3. Try to negotiate the interest rate. If you were unable to qualify for financing from any bank, credit union or online financier, then you'll probably be stuck with dealership financing. And your auto loan will probably have a relatively high interest rate since you are considered a "credit risk." Nonetheless, if you feel that the interest rate that the Business Manager offers you is unreasonably high, tell her so and ask her to lower it.

4. Think twice about the "extras." Each "extra" you purchase means another commission to the Business Manager. But do you really need these "extras"? Probably not. For example, you'll certainly be offered an Extended Service Warranty. All new cars and trucks come with comprehensive warranties so you don't need to buy another one. As for Paint Protection, you can apply it yourself by buying any inexpensive "over-the-counter" polymer sealant car wax. You can apply Fabric Protection yourself by buying a can of Scotchguard. You may be able to purchase Window Tinting, Alarm Systems, Pinstriping and other after-market items cheaper on your own. Rustproofing is usually applied automatically in the factory so you certainly don't need to pay twice for it. (Check your vehicle's Factory Warranty to see if it includes a Rust Perforation Warranty. Most do.) And by all means, decline any health or life insurance that you may be offered by the dealership.

5. Go to the experts for answers. Don't count on the dealership to give you straight answers about financing. Remember, they may say anything to get you to finance your vehicle with them on their terms. So for the real facts about monthly payments, interest rates and other important financing details, ask your bank or credit union for the truth. They'll be happy to take the time to explain it all to you in an easy-to-understand no-pressure atmosphere.

6. Take the time to learn. Be sure to do all of your research and get the necessary facts before you go to the dealership to buy. Remember that they want you to be hurried and confused. So don't fall for that trap. Take the time to do your research. It'll pay off big time in the long run.

For more car buying tips and advice, visit Michael Royce's Beat The Car Salesman website.

For more information on this topic, visit our Car Loans center.

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22 comments
blueducatikidd 7:54 PM Jun 28, 2009 Report This!
Dont bad mouth finance people.. They are just doing there jobs to make a living like everyone else. Yea do your research but dont say you dont need warranties or anything. Some people dont mind paying a little more for security and good service. This article just hurts the car business more.. Idiot..
dmorganlcpc 10:10 PM Jun 27, 2009 Report This!
Just bought a new 2010 Mazda yesterday...negotiated it online, of all things! Edmunds.com sent me to local dealers who then sent me emails. Liberty Mazda in Libertyville sent me an email with an offer I knew was in the ballpark after doing my research online. I went in the next day and test drove the car, then wrapped up the deal at the rate they'd offered, including financing the car through them (I qualified for their low interest rate for 60 months). Next, I was on to the business manager, who sure enough very enthusiastically offered the extended warranty and paint protection, which I assertively declined. All in all, it was painless and I was extremely happy with my car, the deal I got, and the dealership. I have become much more knowledgeable and informed over the years, which really helps to reduce the stress of negotiating a car deal. However, if you are afraid of being taken advantage of, that really is your issue, not the dealership. Take something with you who is both more knowledgeable and not afraid to negotiate with the salesperson. Part of my own confidence came from knowing I could walk out of the place if they did not honor their original offer or if they told me that I didn't qualify for the lower interest rate when I knew my credit score is high.
cargeeks123 2:40 PM Jun 13, 2009 Report This!
Thanks for the advice on Auto Dealer Secrets Revealed, I've been buying Used cars for years and I stood my ground on my last purchase and didn't purchase anything from the business mgr. I usually buy an extended warranty and gap insurance because they seem the most logical, but they wouldn't offer a discount on them. The M3 I bought had 30k miles and just went out of it's 4yr warranty because of time? Good news though, a year later I went to my local BMW dealer because the "SMG" transmission wasn't shifting correctly and they told me they needed to replace the trans because they couldn&******************* fix SMG transmissions. Do you have any idea how much an SMG trans cost for an M3? They want $7,000+ to install a new one and it would come with a 12 month/12,000 mile warranty. The extended warranty was $2650, so I figure I lost $4350 so far by not purchasing a warranty assuming nothing else goes wrong. Should I send the bill to you directly or AOL Autos for the difference? Even better news, I can't even buy the warranty now if I wanted to! By the way, went to my local bank and they offered me 7.9% for a 60 month loan and that was their absolute “Best Rate&*****************;. Brought that check to the dealer just to find out their rate was 3.99% for 60 months! This was without negotiating; how much lower of a rate should I have asked for? Again, thanks for the advice and wasting valuable time with following your “Secrets&*****************;. Maybe next time you can write an article about Auto Dealers Secrets Revealed: “Not All dealers are Bad&*****************;
onetruqt16116 1:51 PM Jun 05, 2009 Report This!
Mr Royce, You apparently seem to know nothing about what you write about but i am sure you get paid for it correct? PAID? as in a profit, as in a commision for what you produce but yet your colum of meaningless words doesnt pay for anything that could happen to anyones car right? Why dont you actually do some research and contact manufacturers and get a annual printout of the amount of money they pay in warranty claims per year and then tell me a warranty is not worth the money. You ever buy a warranty on you tv, camera, your washer dryer? I am sure you have but you sit here an advise people to not protect something with ten times the amount of components, something they use everyday and all day. Id like to see you put your money where your mouth is, if you believe the garbage you write then pay for every repair for every person ********* your colum has on their car but isnt covered by a warranty you told them not to buy. Then volunteer to write these colums and see how your going to pay your bills. With the amount of people on a budget with this economy who can hardly get by on the bills they have can not afford to have a car repair bill thrown into the mix. And lets face it what is the smallest amount of any repair with parts and labor and tax? Why dont you write a colum on how to shop smart in what you pay and not how to shop stupid and leave yourself at risk....
sub151 1:14 PM Jun 05, 2009 Report This!
the salesman is not the bad guy. they are doing their job.just like the job you do. and every thing you buy is marked up for a profit.the car dealer is the only place you can get yourself a deal below msrp.try to haggle at the supermarket for your milk and eggs you will be asked to leave. so use your brain and dont be a *******. every business makes a profit. how about yours do you work for free?
imarinespecialt 12:45 PM Jun 05, 2009 Report This!
PEOPLE LIKE PIPPYSINGH IS THE REASON THIS ARTICLE IS WRITTEN. CROOKS, ALL OF THEM. GOOD RIDENCE!!!! MAYBE SOONER OR LATER THEY WILL GET IT.
imarinespecialt 12:40 PM Jun 05, 2009 Report This!
MAYBE IF CAR MAKERS WOULD CHANGE THE WAY THEY DO BUSINESS, RIPPING UNKNOWLEDGEABLE PEOPLE OFF ON CARS DEALS, THEY WOULD`NT BE IN THE MESS THEY ARE IN NOW. DIFFERENT PRICES FOR DIFFERENT PEOPLE, BAD IDEA!!!!!!!!!!!!!
ldw98 10:13 AM Jun 05, 2009 Report This!
Went to sign the final deal with a Toyota Dealership in Columbia Maryland on a Prius, when we got there, they added a $3,000 premimum, offered us less than what they told us the day before when we brought our trade -in, and when we complained they laughed and said it is what it is and more people would be in to take the deal anyway, kept our deposit for a month, finally returned it after being threatened, we complained to Toyota USA and they said they don't dictate to their dealerships , and you are on your own. Make your own conclusion on who to buy your transportation from ....There is a difference in making money and running a bussiness than being deceptive and greedy...
wenegotiate4you 8:57 AM Jun 05, 2009 Report This!
I saw a man trade in an suv that he owned free and clear. He bought another suv one year newer than the one he owned. He paid less for the new one than the old. The dealer profited 18k on the front and 3k on the backend. They made 21k one one car. How much did the make off you? Deals this big dont happen everyday, but they do happen. For most dealers the avg gross is about 3k per both front and back. There are those that avg 4-5k per unit. Don't try this at home. Get a negotiator, not your dad?
wenegotiate4you 8:50 AM Jun 05, 2009 Report This!
I was in the car industry for years and there are far to many dealer profit centers for the average joe to avoid them all. Dealers spend countless thousands to train their people for battle everyday. At your best your still ignorant to all the profit centers. If you had to go to court you would hire a lawyer. If you have to buy a car hire a negotiator. www.myvehiclenegotiators.com
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22 comments
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